Understand your C-Score

Instructions

C-Score helps you compare client fit across relationship quality, scope stability, payment behavior, responsiveness, and long-term value.

1. 1.Open a client profile or the C-Score graph.
2. 2.Compare the current score with recent context, not just the number.
3. 3.Look for patterns across payment, communication, and scope changes.
4. 4.Use low scores to set boundaries, clarify scope, or plan an exit.
5. 5.Use high scores to protect strong relationships and consider renewals or rate reviews.